SaveQuestSign in

Refund & Cancellation Policy

Last updated: 12 August 2026

This policy covers SaveQuest Plus, our paid subscription (USD 3.99 per month or USD 39.99 per year). The Free plan costs nothing and needs no cancellation.

How to cancel

  • Open your PayPal account, go to Settings then Payments and Automatic Payments.
  • Select the SaveQuest subscription and choose Cancel.
  • You can also email us and we will cancel it for you.

There is no cancellation fee and no minimum term. You keep Plus features until the end of the period you already paid for, then your account returns to the Free plan. Your data, streaks and history stay intact.

Refunds

  • Full refund within 14 days of your first charge on a plan, for any reason.
  • Annual plans: within 14 days of renewal, we refund the full renewal charge.
  • Monthly renewals after the first 14 days are generally not refunded, because you can cancel before the next renewal at any time.
  • If a charge was duplicated or taken in error, we refund it in full regardless of timing.
  • If the service was unavailable for an extended period, contact us and we will refund or extend your subscription.

How to request a refund

Email support@savequest.app from the address on your account with the date of the charge. We reply within 2 business days and approved refunds are returned through PayPal to the original payment method, usually within 5 to 10 business days.

Statutory rights

Nothing in this policy limits refund or withdrawal rights you may have under the consumer law of your country.

These policies are published in English. If you have a question in another language, email support@savequest.app.